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Internet Banking - online Security Page

Internet Banking - Online Security

Multi-layer Verification

We are committed to providing good level of security for your added peace of mind. The introduction of Security Device technology adds an important layer of protection to your Internet Banking account, keeping it safe from unauthorised access. The physical device provides one of the most successfully secure environments for your transactions, while being flexible and portable enough to not cause any inconvenience to your daily activities.

The Security Device is a small, digital authentication device that generates a an ever changing, single-use six digit Security Code for performing certain activities and transactions such as 3rd party transfers from within your Internet Banking account. When you activate your Security Device it becomes unique only to you and no other Security Device can be used to generate one time security codes for your transactions.

Secure Sessions & Automated Session Time-Outs

We use 128-bit Secure Socket Layer (SSL) encryption technology, which has long been the industry standard, for each of your Internet Banking sessions to encrypt your personal data before it leaves your secured environment. Depending on your browser settings, a pop-up window will appear to remind you that you will be entering a secured section of the HSBC website.

As an additional security measure, our system will automatically log you off when it has detected no activity on your account after a certain time frame. These session time-outs will help to protect you in the event you forget to log-off, or when you unintentionally leave your computer unattended while your Internet Banking session is still active.

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1500 700 for HSBC Premier Customer

1500 808 for HSBC Advance Customer


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PT Bank HSBC Indonesia is licensed and supervised by the Financial Services Authority (OJK).
PT Bank HSBC Indonesia included in the guarantee program by Indonesia Deposit Insurance Corporation (LPS).

LPS OJK