Personal

Internet Banking - How to Register Page

Internet Banking - How to Register

Getting started with HSBC Internet Banking

You can register using either your ATM Card, Debit Card or Credit Card Number, or your Phone Banking Number (PBN) accompanied by its unique Personal Identification Number (PIN).

Follow the few steps below or see the online registration demo to guide you through the Internet Banking registration process:

  1. Register here or alternatively go to the HSBC homepage and click on the "Register" button under "Internet Banking" in the right top corner.
  2. Select either Debit Card or Phone Banking or Credit Card from the "Type of Registration Method" drop-down list, then enter the following appropriate to your selection:
    • ATM Card Number, Debit Card, ATM Card Issue Number and ATM PIN.
    • PBN Number and PBN PIN.
    • Credit Card Number and Credit Card ATM PIN.
  3. Set-up your personalised Username, Primary and Secondary passwords and your two Security Question and Answers.
  4. Enter your email address.
  5. Once you have completed steps 1-4, you can log on to HSBC Internet Banking for the first time using your username and your primary and secondary passwords. If you are holding a Premier/Advance account and you haven't yet received your Security Device when you opened your account, we encourage you to order a Security Device to enable a full online banking experience as soon as possible.

If you do not have an HSBC ATM Card, Credit Card, Debit Card or Phone Banking Number, please drop by your local HSBC Branch where of our helpful HSBC branch staff members will be ready guide you through the Internet Banking registration process

Call Us

1500 700 for HSBC Premier Customer

1500 808 for HSBC Advance Customer


For other ways to reach us, click here

PT Bank HSBC Indonesia is licensed and supervised by the Financial Services Authority (OJK).
PT Bank HSBC Indonesia included in the guarantee program by Indonesia Deposit Insurance Corporation (LPS).

LPS OJK