Personal

To ensure the Credit Card is received by the right person according to Bank's requirement, below are lists of beneficiary that is eligible to be given the Credit Card while the Cardholder is not present:

  1. Delivery to Home Address:
    • Cardholder's Husband/Wife
    • Cardholder's Parent/Parent in Law
    • Cardholder's Son/Daughter >18 years old
    • Cardholder's Sibling >18 years old
    • Housemaid
  2. Delivery to Office Address:
    • Cardholder's Direct Supervisor
    • Cardholder's Colleague
    • Cardholder's Secretary
    • Cardholder's Sibling >18 years old
    • Receptionist

Other than above criterias, credit card can be received by someone having letter of authority with sufficient stamp duty from the Cardholder and completed with the copy ID of both Cardholder and the authorised person.

Call Us

1500 808

Or (+6221) 2552 6603
(if you are calling from overseas)

HSBC Fusion

1500 501

HSBC Premier

1500 700

Or (+6221) 2551 4722
(if you are calling from overseas)

For other ways to reach us, click here



If you have a previously saved HSBC Credit Card Online Application you may resume here

More info

PT Bank HSBC Indonesia is licensed and supervised by the Financial Services Authority (OJK).
PT Bank HSBC Indonesia included in the guarantee program by Indonesia Deposit Insurance Corporation (LPS).

LPS OJK